Frequently Asked Questions

You ask questions, and we answer them!

  • What are your business hours?

    We are open during the following business hours: 


    Monday-Friday: 8:30am-4:00pm

    Saturday-Sunday: Closed

  • Are you licensed?

    Yes! Joe Simpson Plumbing carries the following licenses:

    • P1 Plumbing Plumbing License
    • S1 Heating
  • What areas do you provide service in?

    We are proud to provide our comprehensive plumbing services to residents in the following areas:

    • Woodbury
    • Watertown
    • Washington
    • Roxbury
    • Bethlehem
    • Southbury
    • Litchfield
    • Morris
  • What types of payment options do you accept?

    We accept payments via cash and checks. We currently do not accept credit cards.

  • What are the most common plumbing problems you can resolve?

    The most common plumbing problems we solve include:

  • How can I prevent plumbing problems?

    There are a few key steps that you can take to help prevent common plumbing problems, including:


    • Inspecting and repairing leaks regularly. Leaky faucets or pipes can waste a significant amount of water over time, which can lead to higher utility bills and other issues. Checking for leaks on a regular basis and repairing them as soon as possible can help prevent more significant and costly issues in the future.
    • Performing regular maintenance on your pipes, drains, and other plumbing fixtures. Clogged drains are a common problem in many homes, and can be caused by food or debris buildup, or structural issues with your pipes. Regularly cleaning out drains and performing preventative maintenance on your pipes can help reduce the likelihood of clogs, and can also help extend the overall lifespan of your plumbing system.
    • Avoiding putting harsh chemicals or objects down drains. Many common drain cleaners and other household chemicals can actually damage plumbing fixtures and pipes over time. When disposing of objects such as cooking grease or food waste, it's important to dispose of them in the proper manner so that they do not end up clogging your drains.
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